Refund policy
Refund & Return Policy
Thank you for supporting my artwork. Every piece is created with care and attention to detail.
No Refunds
Due to the handmade and original nature of my artwork, all sales are final. I do not offer refunds.
Please review your order carefully before completing your purchase.
Damaged Orders
If your artwork arrives damaged during shipping, you must contact me within 48 hours of receiving your order.
To submit a damage claim, please email: [customkollections20@gmail.com]
- Your order number
- Clear photos of the damaged artwork
- Clear photos of the shipping box and packaging
Once the damage has been verified, I will repair the original piece if possible or create a replacement artwork of the same design at no additional cost.
Damage claims submitted after 48 hours of delivery cannot be accepted.
Order Cancellations
Orders cannot be canceled once production has begun or the artwork has shipped.